7/7/08

Problem Solving Techniques

The bad news is, “Life is filled with problems.” The good news is, “We can learn effective problem solving techniques.” How we approach problems has a lot to do with the outcome. Here area few proven tips for success.

Define the problem. Failure to define the problems lends it to growing out of proportions. Be specific and do not stack complaints. What exactly is the issue? Is it mechanical or personnel? Who is involved? What is their level of involvement? Do they need to be involved? If yes, for how long and in what capacity? If not, why not? What is the desired outcome?

See the situation as solvable. Defeatist thinking has never worked, plus it is stress producing. Turn your focus from a problem to a challenge and experience the creativity to overcome. See it as an opportunity to stretch, learn and grow while developing patience and determination.

Brainstorm. Get the creative juices flowing and the fun flourishing. Consider many possibilities, whether rational or irrational. Think with pen and paper in hand and jot down a cluster of ideas without weighing and measuring them as to ultimate possibility. Do not worry about your idea being absurd; with modification it may be just the trick. Do not judge. Laugh. Enjoy the process whether alone or in group.

Determine what is needed. Is it expertise or tools? If it is more information, who do you consult or what training is needed? Is it an attitude adjustment? Do you need more people? Less people? Resources? Time constraints?

Get counsel. Someone not so close to the situation has fresh eyes, is less emotionally involved and can be more objective. Be willing to receive input, knowing that the final decision is yours.

Come to a conclusion and go with it. Do not analyze to the point of paralyses. No decision is a decision you just have not let yourself know it so you continue to agonize. Weigh pros and cons and make a decision. If the solution is long term, set short-term steps and take action.

Continually evaluate the effectiveness. After putting the plan into implementation, be open to adjustment if needed. “No” is not fatal and “Yes” is not final. This is not promoting wishy-washiness but flexibility and growth.

Procrastination rarely has positive results. The axiom, “action is the distraction”, is applicable in problem solving. Happy conclusions.

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